Work content:
1. Responsible for the installation, debugging and data acquisition during outdoor testing of products;
2. Responsible for the overall installation, debugging and maintenance of the product trial;
3. To deal with the trial process of the problem, and will be summarised and feedback, and timely treatment of routine problems in the testing process;
4. Responsible for all the problems arising from the use of products in the customer site, maintain customer relations and enhance customer satisfaction;
5. Responsible for the use of the product in the problem feedback to the product and technology departments, for product optimisation and enhancement to provide suggestions and comments;
6. Responsible for online and offline user training, statistics and control of maintenance costs, summary of maintenance reports and regular reports;
7. fill out the ‘technical service report form’, the documents involved in the file file backup in a timely manner.
Job requirements:
1. Electrical automation, automation, electrochemistry, fuel cells, batteries, control and other professional background;
2. After-sales lead experience is preferred;
3. Adapt to frequent travelling, especially adapt to Tibet, Xinjiang, Yunnan, Guizhou, Sichuan and other places for a long time travelling;
4. With strong analysis and problem-solving ability, hands-on ability and adaptability;
5. Have good communication and expression skills, able to communicate with customers for technical exchanges and demand guidance;
6. Strong teamwork and service consciousness; honesty and integrity, strong sense of responsibility;
7. Security, unmanned, intelligent transport and other industry experience is preferred.
8. Veterans are preferred.